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Return Policy


It is our hope that you will be completely satisfied with your order from Shop Ojai. We will give thoughtful consideration to your request for a return or exchange. If you are not satisfied with your purchase for any reason, please let us know. We will credit your original form of payment for eligible returns mailed within 30 days of the shipping date. Please note all skincare and bedding items are final sale. Clothing items that have been worn or laundered are not eligible for return.

To Make a Return

Please return the product in its original condition and include your "reason for return" with the item. Please send all returns to:

Ojai Valley Inn
Attn: Shop Ojai/Jessy Alvarez
905 Country Club Rd.
Ojai, CA 93023

Thank You!